Frequently Asked Questions

Browse our collections, choose your piece and any options, then add it to your bag. When you’re ready, open your bag and select Checkout. Enter your shipping details, pick a payment method and confirm you’ll receive an order confirmation by email.

All major payment methods available through our secure checkout are accepted, including credit and debit cards, UPI, net banking and popular wallets. The full list of options is shown on the payment step at checkout.

Once your order is dispatched, you’ll receive a shipping notification. You can also track it any time from your account orders or via our Track Order page.

Orders are processed and dispatched as quickly as possible. Delivery timelines vary depending on your location and the courier. You’ll receive tracking details as soon as your order ships so you can follow it to your door. See Shipping & Delivery for more.

Any applicable shipping charges are calculated and shown at checkout before you pay, so there are no surprises. Free shipping may apply on qualifying orders, see Shipping & Delivery for details.

If you need to change or cancel an order, please contact us at mahreajewellery@gmail.com as soon as possible after ordering. We’ll do our best to help if the order hasn’t already been dispatched.

We want you to love your MahRea pieces. If something isn’t right, please review our Returns page for the current process, or reach out to us and we’ll be glad to help.

To keep your jewellery looking its best: keep it dry, remove it before swimming, bathing or exercising, and apply perfume, lotion and hairspray before putting it on. Wipe gently with a soft, dry cloth and store each piece separately in a pouch or box to prevent scratches.

Yes. Our pieces are designed with anti-tarnish finishes to be worn and loved every day. Following the simple care tips above will help keep them beautiful for longer.

We’re sorry if that happens. Please email mahreajewellery@gmail.com with your order number and a photo of the item as soon as possible, and we’ll make it right.

We’d love to hear from you. Email us at mahreajewellery@gmail.com or use our Contact page and we’ll get back to you as soon as we can.